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    December 8, 2023

    What all HR leaders should know before adopting AI-powered HR Tools

    In today's rapidly evolving world of Human Resources (HR), the integration of Artificial Intelligence (AI) has become a game-changer. AI offers the promise of enhancing talent management, streamlining processes, and providing new insights into workforce dynamics. However, the responsible use of AI in HR is crucial to navigate the complexities and potential pitfalls. This is where AI governance and a well-thought-out AI strategy come into play.

    As discussed in our previous blog, AI Governance for HR with Guru Sethupathy, FairNow has emerged as a visionary platform, dedicated to responsible AI governance for human resources. This blogpost is one of a series we'll publish to give leaders everything they need to prepare for AI governance in HR.


    Revolutionizing the HR Landscape: How AI is Redefining HR

    One of the primary areas where AI is making a significant impact is in the realm of hiring. Hiring has traditionally been a labor-intensive function, often becoming a substantial cost center for companies. With companies seeking greater efficiency in their Talent Acquisition (TA) departments and the ongoing quest for top-tier talent, AI provides a timely solution.

    Data from the Predictive Hire states that almost 55% of companies are investing in recruitment automation with the expectation that it will boost operational efficiency and facilitate data-informed decision-making.

    AI, when implemented thoughtfully, can revolutionize sourcing, communication with candidates, streamlining the hiring workflow, and selecting the best-fit candidates. It has the potential to reduce bias, improve efficiency, and elevate the quality of talent acquisition. "Less bias, more efficiency, and better talent. These are three things you care about, and AI can deliver on these aspects." said Guru Sethupathy, Co-Founder & CEO of FairNow, of his experience at Capital One in a recent interview.

    It is crucial to make informed decisions when it comes to AI, as some AI models can perpetuate biases. This highlights the importance of responsible AI governance. 

    The potential of AI in HR extends beyond just recruitment. It can also be used in areas such as talent intelligence and post-hire analytics. Predictive models can help identify potential burnout, attrition, future leaders, and promotions, which can aid HR professionals in making better-informed decisions that benefit both employees and organizations. 

    Various talent acquisition tools such as Attract.AI, Paradox AI, Fetcher AI, and TribalBase utilize AI to automate candidate sourcing and engagement, identify passive candidates, and manage talent relationships. For performance management, Effy AI and IntelliHR use AI analytics for performance reviews and goal setting. EdApp and JuiceBox provide personalized and bite-sized learning experiences that enhance learning and development. 

    Other tools such as ClickUp and Toptal help with project management and talent sourcing, while Recrooit uses AI for resume filtering and data compliance. These tools enable HR to effectively align talent and business strategies, leveraging technology for growth and success. Check out this more comprehensive list of AI-powered HR tools.

    Moreover, AI is advancing in the field of learning and development. Emerging concepts such as Generative AI (Gen AI) are being used to embed AI-powered learning content, which enhances the scalability of human learning.

    Embracing AI Governance in HR 

    Gartner reports that 76% of HR leaders believe that not adopting and integrating AI solutions, like generative AI, within the next 12 to 24 months would cause their organizations to fall behind in achieving organizational success when compared to those that embrace this technology. As the use of AI applications in HR continues to increase, the need for AI governance becomes more critical than ever. Ensuring the responsible use of AI is essential for organizations that want to harness its full potential while safeguarding against risks, biases, and unethical practices.

    Failing to implement AI governance practices can lead to regulatory and reputational burdens and challenges, risks, and a decline in investment in the technology. Platforms like FairNow are dedicated to guiding companies in building responsible AI governance practices and showcasing the reliability and trustworthiness of their AI systems.

    AI plays a crucial role in the hiring process in the highly competitive market for top talent. It helps HR departments meet efficiency and talent acquisition goals while adhering to ethical and responsible practices. AI governance is essential in this context to ensure that the technology is used in an accountable and unbiased manner.

    The landscape of AI governance is constantly evolving, and companies like FairNow are at the forefront of this development. FairNow distinguishes itself from other platforms due to its exceptional governance capabilities, clear role definitions, and comprehensive AI policy templates. This powerful platform empowers organizations to construct reliable and ethically responsible AI systems, leading to significant changes in how HR functions.

    However, FairNow is not the only company leading the charge towards responsible AI governance. Across the industry, several other forward-thinking organizations have recognized the paramount importance of ethical and efficient AI adoption within the realm of HR. These companies have made significant contributions to establish a culture that emphasizes responsible AI practices. By highlighting these companies and their roles in the AI governance movement, the HR community can work together to embrace ethical and responsible AI practices.

    What is the State of AI Maturity in HR?

    AI technology in the field of Human Resources is still in its early stages, despite what the media may suggest. Although the potential of AI in HR is enormous, the technology is still evolving. According to Guru Sethupathy, Co-Founder & CEO of FairNow, the current stage of AI in HR is not very mature, and one needs to be very sophisticated to determine where it can work and where it's not going to work. 

    Adopting AI in HR requires patience and sophistication. The effectiveness and reliability of AI solutions can vary significantly, making it crucial for HR professionals to sift through the technology landscape to find the "diamonds" that genuinely benefit their organizations. 

    Choosing AI solutions carefully is essential during this early stage. Implementing AI without understanding its capabilities and limitations can lead to undesirable outcomes. The keys to ensuring that AI is applied where it can be most effective while avoiding areas where it may not yield the desired results are responsible AI governance and a clear AI strategy.

    Navigating the HR Revolution: The Role of Responsible AI Governance

    The integration of AI is revolutionizing the field of HR. However, organizations need to adopt a strategic approach and responsible AI governance to ensure that AI applications align with their values and ethics. AI can potentially transform HR in various ways, ranging from talent management and hiring to learning and development. FairNow, among other industry leaders, is at the forefront of promoting responsible AI governance. As HR professionals keep exploring AI's vast potential, developing an ethical culture promoting responsible AI use is crucial.

    Lever Talent is a strategic partner and reseller of FairNow, the leading AI Governance Platform for HR. Speak to someone about FairNow.

    Drew Fortin

    Drew is a people-first, values-driven leader with nearly 20 years of growth strategy and team-building experience across retail, marketing technology, local media, and HR tech. He spent 7 years at The Predictive Index, where he was Chief Growth Officer responsible for the company's strategy to build the world's first...

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